What we do: digital marketing, video testimonials, brand identity, case study development
Maindec is a leading provider of IT solutions and support services, which prides itself on exceptional levels of customer care. Awaken Communications has helped Maindec to capitalise on its strong client advocacy through the development of a range of video testimonials and a fresh new brand identity. More recently we have been helping them with developing greater levels of internal collaboration through the use of Emergentics personality profiling.
Over a dozen issues of Maindec Matters, designed, written and launched – open rates consistently over 20%.
The creation of six client video testimonials which are helping the salesforce open new doors
Pay per click campaign tightened around key services for greater efficiency and higher quality lead generation
Brand makeover consistent with a modern, forward looking IT services business
We’ve worked with Awaken Communications for a couple of years now and very much view them as an extension of our team. They continue to help us engage with our customers through email marketing and content creation that supports the trusted advisor position we enjoy in our market. More recently they have helped us go through a significant rebranding exercise. The team fits in well with the Maindec culture and we enjoy having them around.
Andrew Beaumont – Sales Manager, Maindec